Gorgias

CRM & Customer Support

Gorgias is a customer support helpdesk platform built for e-commerce businesses. It centralizes customer interactions from email, chat, social media, and other channels into one dashboard, enabling faster responses, automated workflows, and personalized support that improves customer satisfaction and retention.

Total Modules (38)

Trigger

Watch Customers

Triggers when a new customer is created.

Trigger

Watch Jobs

Triggers when a new job is created.

Trigger

Watch Messages

Triggers when a new message is created.

Trigger

Watch Ticket Events

Watch Ticket Events

Trigger

Watch Tickets

Triggers when a new ticket is created.

Trigger

Watch Users

Triggers when a new user is created.

Trigger

Watch Voice Calls

Triggers when a new voice call is made.

Action

Cancel a Job

Cancel a job

Action

Create a Customer

Create a customer

Action

Create a Message

Create a Message

Action

Create a Team

Create a new team

Action

Create a Ticket

Create a Ticket

Action

Create a User

Create a new user

Action

Delete a Customer

Delete a customer by its ID

Action

Delete a Tag

Deletes a tag by its ID.

Action

Delete a Team

Delete a team by its ID

Action

Delete a User

Delete a user by its ID

Action

Get a Job

Get a job by its ID

Action

Get a Tag

Get a tag by its id.

Action

Retrieve a Account

Retrieve your account

Action

Retrieve a Customer

Retrieve a customer

Action

Retrieve a Team

Retrieve a team

Action

Retrieve a Ticket

Retrieve a ticket

Action

Retrieve a User

Retrieve a user

Action

Retrieve a Voice Call

Retrieves a voice call by it ID.

Action

Update a Customer

Update a customer

Action

Update a Team

Update a team

Action

Update a User

Update a user

Search

List all Events

Retrieves a list of events.

Search

List all Messages

List all messages.

Search

List all Teams

List all teams

Search

Search a Customer

List Customer

Search

Search a Job

List all jobs

Search

Search a Tag

Retrieves a list of tags.

Search

Search a Ticket

List tickets

Search

Search a User

List all users

Search

Search a Voice Call

Retrieves a list of all voice calls.

Universal

Make an API Call

Performs an arbitrary authorized API call.

Triggers Modules (07)

Trigger

Watch Customers

Triggers when a new customer is created.

Trigger

Watch Jobs

Triggers when a new job is created.

Trigger

Watch Messages

Triggers when a new message is created.

Trigger

Watch Ticket Events

Watch Ticket Events

Trigger

Watch Tickets

Triggers when a new ticket is created.

Trigger

Watch Users

Triggers when a new user is created.

Trigger

Watch Voice Calls

Triggers when a new voice call is made.

Action Modules (21)

Action

Cancel a Job

Cancel a job

Action

Create a Customer

Create a customer

Action

Create a Message

Create a Message

Action

Create a Team

Create a new team

Action

Create a Ticket

Create a Ticket

Action

Create a User

Create a new user

Action

Delete a Customer

Delete a customer by its ID

Action

Delete a Tag

Deletes a tag by its ID.

Action

Delete a Team

Delete a team by its ID

Action

Delete a User

Delete a user by its ID

Action

Get a Job

Get a job by its ID

Action

Get a Tag

Get a tag by its id.

Action

Retrieve a Account

Retrieve your account

Action

Retrieve a Customer

Retrieve a customer

Action

Retrieve a Team

Retrieve a team

Action

Retrieve a Ticket

Retrieve a ticket

Action

Retrieve a User

Retrieve a user

Action

Retrieve a Voice Call

Retrieves a voice call by it ID.

Action

Update a Customer

Update a customer

Action

Update a Team

Update a team

Action

Update a User

Update a user

Universal Modules (01)

Universal

Make an API Call

Performs an arbitrary authorized API call.

Missing a module? Request it here
How To Install

Follow our step-by-step instructions to set up this integration within your Make.com environment.

If you do not already have a Make.com account, you can sign up for free and receive 10,000 complimentary operation credits.
Click the link below to create your account and start building automations right away

SignUp at Make.com

After completing your payment, you will receive an email from us containing your unique access code along with a link to install the app.
Please be sure to check your inbox as well as your spam or junk folder if you do not see the email within a few minutes.
To proceed, simply follow the installation link provided in the email to integrate the app into your Organization.

To install the application in your Make organization, please click the button below

Install App

To complete the configuration process, please follow these steps:

Watch the setup walkthrough

Click the button below to view the detailed guide on YouTube.

Watch Video on YouTube

Enter all required credentials and configuration fields (if applicable)

Start using your newly installed app and automate your workflows with confidence

Available Category Type

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